The Application of Management Information System of Education and Training to Improve the Quality of Education and Training in the Religious Education and Training Center in Manado

Abstract

This research aimed to: 1) investigate the implementation procedure of management information system of the education and training in the Religious Education and Training Center in Manado; 2) examine the quality of management information system service in the Religious Education and Training Center in Manado. The research method used was qualitative descriptive approach including data collection, data reduction, data display, and conclusion. The findings indicates that the implementation of the management information system of education and training in the Religious Education and Training Center in Manado consisted of: a) inviting the participants; b) publishing the education and training schedule; c) registering via administration staff in each district or city; d) preparing the participants’ administration, such as curriculum vitae, official letter, health certificate, and transportation receipt; e) arranging the participants’ room based on their gender, creating participants’ nametag and attendance list; f) deciding and announcing the participants who successfully passed the education and training. The results also showed that the service quality of the tangible, reliability, responsiveness; and assurance aspects satisfied the good criteria while it was adequate for the empathy aspect. The increasing quality of the facilities for the management information system of the education and training in the Religious Education and Training Center in Manado also impacted on its service quality improvement. The fast response service also influenced the service quality improvement of the management information system of the education and training in the Religious Education and Training Center in Manado.

Keywords: Management Information System of the Education and Training Quality, Training Organizing